Frequently Asked Questions
Everything you need to know about shopping with Dwyers Electrical.
What are your shipping rates and delivery times?
We offer standard and express shipping across the country. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days. Rates are calculated at checkout based on the weight of your electrical supplies.
What is your return policy for faulty electrical goods?
We offer a 30-day return policy for most items. If a product is faulty or damaged upon arrival, please contact our support team immediately to arrange a replacement or a full refund under our manufacturer warranty scheme.
Do you offer professional installation services?
Dwyers Electrical is a retail supplier. While we do not provide in-house installation, we recommend that all electrical components and appliances be installed by a certified licensed electrician to ensure safety and maintain warranty validity.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website where you can monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay for a seamless checkout experience.
Are your products covered by a warranty?
Yes, all electrical products sold at Dwyers Electrical come with a standard manufacturer's warranty. The duration varies by brand and product type, typically ranging from 12 months to 5 years.